Frequently Asked Questions

General

Can I use email for advice?

Email cannot be used to provide medical advice. It is available for general enquiries only.

What are the Clinic office hours?

The Clinic operates 9am to 5pm Monday to Friday excluding public holidays.

Do I need a referral to make an appointment?

A referral is preferred but not essential. A pre-arranged appointment is required for all consultations. Cancellations must be advised with 24 hours notice, otherwise a cancellation fee will apply.

What about your fees?

Sydney Men's Health is a private clinic. Fees are to be paid at the time of consultation. Reduced fees are available for holders of social security cards. Most fees are rebatable under Medicare. Medico-legal fees and some investigation costs are not rebatable. Major credit cards are accepted (Visa, Mastercard, Amex).

What are the facilities for non-English speaking clients?

The specialist services at Sydney Men's Health require a basic level of understanding of the English language for a successful assessment of your medical problem and treatment advice. Please advise our staff if you require an interpreter or bring along a friend or relative who can assist with communication.